California Consumer Privacy Act (CCPA) Notice
Your privacy rights as a California resident
ποΈ California Residents
This notice applies specifically to California residents and supplements our general Privacy Policy. Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have specific rights regarding your personal information.
Personal Information We Collect
In the past 12 months, we have collected the following categories of personal information from California consumers:
| Category | Examples | Collected | Source |
|---|---|---|---|
| Identifiers | Name, email, phone, IP address, device IDs | β Yes | Direct, Automatic |
| Personal Info (CA Civil Code) | Name, address, telephone, payment info | β Yes | Direct |
| Protected Classifications | Age, gender, race, religion | β No | N/A |
| Commercial Information | Purchase history, service usage | β Yes | Direct |
| Biometric Information | Fingerprints, facial recognition | β No | N/A |
| Internet Activity | Browsing history, search history, interactions | β Yes | Automatic |
| Geolocation Data | Physical location, IP-based location | β Yes | Automatic |
| Sensory Data | Audio, visual, thermal recordings | β No | N/A |
| Professional Information | Job title, employer, work history | β Yes | Direct |
| Education Information | Education records, transcripts | β No | N/A |
| Inferences | Preferences, characteristics, behavior predictions | β Yes | Analytics |
How We Use Personal Information
We use personal information for the following business purposes:
- Service Provision: Providing web development, SEO, and marketing services
- Customer Support: Responding to inquiries and providing support
- Business Operations: Processing payments, managing accounts, improving services
- Marketing: Sending promotional communications (with consent)
- Analytics: Understanding website usage and improving user experience
- Security: Protecting against fraud and unauthorized access
- Legal Compliance: Meeting regulatory requirements
Sharing Personal Information
We may share your personal information with the following categories of third parties:
- Service Providers: Cloud hosting, payment processing, email services, analytics
- Business Partners: Marketing platforms, advertising networks (with consent)
- Legal Authorities: Law enforcement, regulatory agencies (when required)
- Corporate Transactions: In case of merger, acquisition, or sale
We do not sell personal information. We have not sold personal information of California consumers in the past 12 months and do not have plans to do so.
Your CCPA Rights
As a California resident, you have the following rights under the CCPA:
π Right to Know
Request information about what personal information we collect, use, disclose, and sell about you.
ποΈ Right to Delete
Request deletion of your personal information, subject to certain exceptions.
π« Right to Opt-Out
Opt-out of the sale of your personal information (though we don't sell personal data).
βοΈ Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
βοΈ Right to Correct
Request correction of inaccurate personal information (under CPRA).
βΈοΈ Right to Limit
Limit the use and disclosure of sensitive personal information (under CPRA).
How to Exercise Your Rights
Submitting Requests
You can submit requests to exercise your rights through:
- Email: privacy@viralwebsem.com
- Online Form: Use the form below
- Phone: Call our support line and request privacy assistance
Verification Process
To protect your privacy, we will verify your identity before processing requests:
- For Right to Know: We may request 2-3 pieces of information to match our records
- For Right to Delete: We may require additional verification steps
- Authorized Agents: Must provide written authorization and verify their identity
Response Timeline
- Acknowledgment: Within 10 business days
- Full Response: Within 45 days (extendable to 90 days for complex requests)
Submit a CCPA Request
Use this form to exercise your California privacy rights:
Authorized Agents
You may designate an authorized agent to make CCPA requests on your behalf. The agent must:
- Provide written authorization signed by you
- Verify their own identity
- Provide proof of authorization (power of attorney or signed permission)
We may also require you to verify your identity directly with us and confirm that you provided the authorized agent permission to submit the request.
Minors' Privacy Rights
We do not knowingly collect personal information from minors under 16 years of age. If we learn that we have collected personal information from a minor, we will delete it promptly.
- Under 13: We do not collect personal information
- 13-15 years: We would require opt-in consent (though we don't target this age group)
- 16+ years: Standard CCPA rights apply
Changes to This Notice
We may update this CCPA notice to reflect changes in our practices or legal requirements. When we do:
- We will post the updated notice on this page
- We will update the "Last Updated" date
- For material changes, we may provide additional notice
Contact Information
For questions about this CCPA notice or to exercise your rights:
- Privacy Email: privacy@viralwebsem.com
- General Support: support@viralwebsem.com
- Business Address: [Your business address for legal correspondence]
Attorney General: California residents may also contact the California Attorney General's office regarding CCPA compliance at oag.ca.gov/privacy/ccpa
California residents: Exercise your privacy rights
We're committed to protecting your privacy and making it easy to control your personal information.
Contact Privacy Team